Connect YOU system requirements

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System requirements for Connect apply to the main application, as Connectors created by the application.

  Connect YOU 2018 Connect YOU 2019 and 2019 update 1 Connect YOU 2021

RAM (minimum)

1 GB 1 GB 2 GB
RAM (recommended) 2 GB 2 GB 2 GB per core
Screen resolution  1024 x 768 1024 x 768 1920 x 1080
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Microsoft Windows 7, Home Premium, Business or Ultimate Edition
​(32-bit and 64-bit running in 32-bit mode)
        
Microsoft® Windows® 8
(32-bit and 64-bit running in 32-bit mode)
        
Microsoft® Windows® 8.1
(32-bit and 64-bit running in 32-bit mode)
        
Microsoft® Windows® 10 Professional         
Microsoft® Windows® 11 Professional      
Microsoft Windows Server 2008 R2, Standard or Enterprise Edition         
Microsoft® Windows® Server 2012 R2 Standard, Essentials or Foundation edition (64-bit)         
Microsoft® Windows® Server 2016 R2 Standard, Essentials or Foundation edition (64-bit)        
Microsoft® Windows® Server 2019
* No support for virtual printers
      
Mac OS® X 10.11 (El Capitan)        
Mac OS® X 10.12 (Sierra)        
Mac OS® X 10.13 (High Sierra)          
Mac OS® X 10.14 (Mojave)        
Mac OS® X 10.15 (Catalina)**        
macOS® 11 (Big Sur) on Intel platform or Apple Silicon via Rosetta 2
(No support for Dark Mode and Sidecar)
      
macOS® 11 (Big Sur) or later running on Apple Silicon natively     X
macOS® 12 (Monterey) on Intel platform or Apple Silicon via Rosetta 2
(No support for Dark Mode and Sidecar)
      
macOS® 13 (Ventura) on Intel platform or Apple Silicon via Rosetta 2
(No support for Dark Mode and Sidecar)
      
macOS® 14 (Sonoma)      X

 

List of known issues on macOS® 12 and 13 for Connect 2021:

  • Not able to unzip the zipfiles with password generated by connector. As a workaround: they do open on Windows.
  • Preview of job tickets gives a black screen or leads to crash sometimes (not reproducable consistently, seems randomly)
 

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