Extend workflow automation to your customer's desktop
Workflow automation is often kept behind the walls of the print service provider to help speed file production. Customer automation extends automation to the customers desktop automating their tasks, creating consistency, reducing errors and speeding up the overall production process.
The key benefits of customer automation are:
- Leverage backend systems to drive automation.
- Conceal technical specifications
- Automate communications.
- Ease the customer experience.
- Provide control for the service provider.
This is what Connect ALL is all about.
It all starts with XML - the heart of automation
Capturing customer and job information is essential to knowing what you’re getting and downstream automation. Key to Connect ALL 13 is the all new HTML based job ticketing which opens the door to total customer automation.
- Use any HTML forms builder to create your job tickets.
- Link to databases for dynamic field generation.
- Control layout and use graphics to improve your forms look and feel.
- Use job ticket data to drive customer-side automation.
There’s Magic in those Job Tickets!
Capturing information is one thing, but Connect does so much more!
Data collected by job tickets you define can be used within the Connector workflow as variables for
- File naming
- Smart Preflight
This provides on-the-fly customization and unparalleled control before a file even enters your facility.
Remote control PDF quality
Design is what designer love. Preparing files for production? Not so much!
Production settings and technical details to deliver jobs to you are often confusing. And when settings are wrong, it usually leads to more frustration and delays. Connect removes the confusion for proper PDF creation and job delivery by giving the control to the expert: you!
- Your customers experience less pain
- You benefit from consistency to the jobs you receive
- Your production keeps flowing smoothly
Customer automation delivers!
Uploading files to web sites, navigating to FTP sites, user names and passwords — all potentially confusing for your users. Connect takes away all technical difficulties from your user, ensuring instant delivery from your customers desktop to your workflow.
But it’s more than just automated delivery. As a customer automation solution, Connect also:
- Provides two delivery points for workflow control.
- Allows file types to be restricted eliminating unwanted files.
- Sends automatic notifications when jobs are delivered.
- Uses Job Ticket variables to customize delivery on-the-fly.