ReDirect facilitates implementing a manual intervention point for redirecting a job in a flow from an external web application. A use case for this is the development of a Problem Job Dashboard to allow production personnel, who have no access to Switch, to resolve issues with a job that could not be handled within the flow programmatically. Another use case would be to hold jobs waiting on a decision as to which press to release them to.
There are two webhooks, one to inquire about held jobs and the other to redirect each job to one of the available outgoing connections. The inquiry response can pass additional job information back to the inquiring web application. The redirect request can pass back one or more items to be added to the job’s private data.