Customer automation

Session details

Michael Reiher

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In this session we’ll discuss what is customer automation, discuss customer tasks and how little mistakes by design customers can be big headaches for printers.

Also, we’ll look at ways to make customers part of the overall workflow and automating designer tasks such as:

  • file preparation for print
  • file submission
  • communication of their job specs and status

This includes segments on Enfocus Connect and Switch.


About Michael Reiher

Michael brings the North American voice to the Enfocus Product management team in order to deliver even more innovative and valuable solutions to Enfocus customers. Prior to joining Enfocus, Reiher was most recently the Director of Sales and Marketing for Dynagram. He previously held the positions of Senior Product Manager in Adobe/Aldus Prepress Division at Adobe Systems, Inc; Director of Marketing and Business Develpment at Imaging Partners, and others.