Frequently asked questions about activation

Activation troubleshooting manual (perpetual licenses)

How and when to activate your product, possible issues and how to solve them - view manual


How to activate a trial



How to activate a perpetual license

The following video demonstrates the activation of a PitStop Pro perpetual license. All other Enfocus are activated in a similar way.


How to activate a subscription



Information in our "Known issues and Solutions" section


The Local License Manager

Enfocus created a free tool that helps you managing your activated products locally. You can read all about this tool, find download links and how-to-use instructions via this link.



You can contact us with any activation releated question through our support portal.

Activation related mails send to this address will be handled with high priority, all other mails will be forwarded internally to the correct contacts and will be handled from there.