Phoenix system requirements
The following are the minimum system requirements for Phoenix 26. Exceeding these requirements will, in most cases, lead to a performance increase. Running Phoenix on a system that does not meet these requirements is not supported.
Note: It's recommended that Automated Phoenix configurations be on dedicated computers on which no other software is running for optimal performance.
Supported languages
The application interface is available in the following languages:
- English
- French
- German
- Spanish
- Italian
- Portuguese (Brazil)
- Japanese
- Chinese (Simplified)
Operating system
| Phoenix 26.03 & 26.07 | |
|---|---|
| Microsoft® Windows® 11 |  |
| Microsoft® Windows® 10 | |
| Microsoft® Windows® Server 2025 | |
| Microsoft® Windows® Server 2022 | |
| Microsoft® Windows® Server 2019 | |
| macOS® 26 (Tahoe) | |
| macOS® 15 (Sequoia) | |
| macOS® 14 (Sonoma) | |
| macOS® 13 (Ventura) | |
CPU requirements
| CPU | RAM | |
|---|---|---|
| Phoenix | 2 processor cores (x86-64) | 8 GB (16 GB for Products Plus) |
| Phoenix + Automate | 4 processor cores (x86-64) | 18 GB |
| +1 Concurrency | 4 processor cores (x86-64) | 24 GB |
| +2 Concurrency | 6 processor cores (x86-64) | 32 GB |
| +4 Concurrency | 10 processor cores (x86-64) | 36+ GB |
As a general rule
4 cores and 10 GB is considered to be a base performance layer. 3 GB of RAM is expected to be available per extra core for regular processing.
Minimum System Requirements for Phoenix 26.03 & 26.07
| Phoenix 26.03 & 26.07 | |
|---|---|
| Available hard drive space | The installation takes about 2 GB of disk space. 100 GB free space is required, 200 GB recommended for Phoenix + Automate. Also take into account the need for storage of temporary and production data. A backup solution is strongly advised. |
| Network | 10/100/1000 Base-T Ethernet, TCP/IP v4 protocol. TCP/IP version 6 is not supported. |
| Graphics | Minimum 1280 x 1024 screen resolution, true color depth. |
| Virtualization | Phoenix supports virtualization on: VMware® ESX Microsoft Hyper-V For Phoenix client, Parallels Desktop or VMware® Fusion is supported, but please be aware that not all combinations of OS X or macOS and Parallels Desktop/VMware® Fusion are tested. |
| File Server | Phoenix running on Windows or macOS can use data that is available on network shares. |
Additional notes
Installing and using Phoenix software on a Terminal Services or Remote Desktop Services server (Microsoft, Citrix,...) is not supported, except if licenses are being administered via Tilia Cloud (paid option).
Warning: It is against our EULA to use Remote Desktop to access Phoenix software without a Cloud subscription.
Although we don't expect issues with Microsoft OS patches, we only guarantee support on the official MS Service Pack (SP) level, not on individual OS patches. Please contact Enfocus support in case of specific questions.
Phoenix software will only work with properly licensed versions of operating systems and other software. Enfocus is not responsible for any loss of functionality due to use with unlicensed software. Enfocus will not provide assistance in installing software on equipment lacking properly licensed software.